At work I'm designing a new course. A dense one. Food Safety level 2. I'm sure we all know the feeling. The blank page. Or, perhaps more daunting, its opposite: the 75-slide PowerPoint, the dense policy document, the endless heap of raw information I'm supposed to spin into "engaging learning material". As a creator, a designer, a writer, this is where so much of my energy traditionally goes—not into the creative act itself, but into the manual labour of preparation . I call it "content-wrangling" or "triage." It's the slow, meticulous, and often draining process of highlighting, summarising, and sorting the "need to know" from the "nice to know." This old way is linear, expensive, and rigid. It burns out our Subject Matter Experts by using them as drafters, not refiners, and they have only so much time. And it often results in passive, "click-next" learning that mirrors the very documents it came from. We’re l...